You work closely with sponsors and exhibitors on a variety of training seminars and major conferences/events. Describe what’s involved.
My biggest responsibility is fulfilling sponsor and exhibitor benefits, and providing them with excellent customer service. I want to help them take advantage of every opportunity their partnership with the Chamber brings.
Some of my duties include invoicing, collecting company logos to feature on our web site and in print materials, obtaining company banners, and making sure that sponsors and exhibitors utilize their complimentary registrations at our programs and events.
Many of our sponsorships come with a logo item. I pick out products (pens, water bottles) and take care of placing the sponsors’ logos on them. In addition, I’m their liaison for anything they need on-site such as electricity or additional display tables.
Our programs are growing, so the number of sponsors and exhibitors is increasing every year, which is great.
How do you help ensure that their experience runs smoothly?
Communication is a big part of it. I’m always available for any questions that sponsors and exhibitors may have. There are a lot of logistics involved.
It’s my goal to continue finding ways to make their experience even better next year. I ask them to evaluate the process and consider, ‘What can we do for you to ultimately renew your sponsorship or exhibit space?’
Talk about your role as lead planner for the Central Indiana Legislative Preview (this year’s event took place on Nov. 18).
I look forward to it every year. The event helps prepare Hoosier businesses for the issues that are expected to impact them during the upcoming General Assembly. The four caucus leaders typically attend and participate in a panel discussion. It’s an opportunity for attendees to ask questions and to hear the Chamber’s positions on important business issues. We also honor legislators – this year there were five – as Small Business Champions.
I’m involved with on-site logistics – making sure that we have the audio-visual equipment we need, menu selection and any last-minute details. Our government affairs and marketing departments are also very involved with this event.
We organize 50-plus seminars and conferences every year. I do a lot of on-site work for many of those programs as well.
If you could meet any historical figure, who would it be?
Queen Victoria. What female wouldn’t want to reign over an entire empire for 63 years (the longest-ruling monarch over the United Kingdom) and have an entire era (the Victorian Era) named after her? She was also very influential during her reign.
This has been an exciting year for you with a new baby and recent promotion. What’s next?
It started in July 2012 when I received my Certified Meeting Professional (CMP) designation. And this year, my husband received his MBA.
We’re going to Disney World over Thanksgiving, so we’re excited about that. My daughter is starting tennis lessons and my son is going to start crawling soon.
Favorite movie: Pearl Harbor
Favorite possession: my children’s baby photos
Favorite book: anything non-fiction. I like to read biographies and books about historical events. I also enjoy learning about other cultures.
Favorite vacation spot: Hawaii
Favorite food: lasagna